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Got my new ID card. They misspelled my last name. Called at least six times to the agent I spoke to when I renewed my policy. Always got voice mail. No return phone calls. All I want is my correct name on my ID card!!! I tried regular customer service and they said...
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#1451950
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Amerihealth - No insurance for 2019

I renewed my policy in november like i was suppose to do now january 1st i have no coverage this also happened last year what us their problem
#1440858
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Amerihealth - Cannot get the payment to the correct outstanding bill

Signed up for 2019. Made the payment on credit card. find out they applied the payment for the new policy year to the December bill. Tried to pay the New policy bill. the payment was OK, but they applied it to the December bill again instead of the outstanding bill. Called but no one answers the phone. I wish we could just do all the paper work for them. The banking and insurance agency needs to investigate them.
#1435387
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Amerihealth in Cranbury, New Jersey - Unable to cancel my auto renewed policy

I do not wish to renew my health insurance policy.I called customer service twice to let them know,still i got a letter stating that my policy has been auto renewed.I have already switched to BCBS for 2019 and DO NOT want to renew my policy.Please cancel my policy with effect from Jan 1 . I would really appreciate if the cancellation process was made a little less painful.I had to hold the line for over an hour on each occasion before I got to speak to someone only to find that my ploicy still hasnt been cancelled.
1.0
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Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
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#1434735
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I have had an ongoing issue for three months. No one seems to know how to do there job or they just don't want to. Horrible experience with these morons. Do not sign up with them. I have made calls on a weekly basis since February to try and rectify a billing issue....
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rollo2016
rollo2016

Probably best to not call other people "morons" when you spell "their" the way you did.

1.0
#1034688
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Resolved
I was a Golden Local Value network plan member. At the end of Dec 2015, my wife had a heart condition and she was referred to out of network doctor. We obtained Outpatient Treatment Authorization letters from Amerihealth NJ. But till now (Oct 2016), They are denying to...
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1.5
#930894
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Short Review on August 23, 2016

Im being scammed out of 500 a month for a service that does not exist ..with a bogus health card that covers "nothing".
#905681
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I have been on the phone with this company about the same issue 4 times and 12 hours in total. They keep saying I didn't pay my November or December bill which I had on auto-pay. I not only have proof that I paid but I have proof that it was received and deposited by...
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#812318
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I've had their insurance for 2 months and have tried to do a provider search for the last 3 weeks. That part of their website is always down. The customer service can not do a search for you either and act like they didn't know it is down. 3 weeks!! What am I paying...
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1.0
Lacey Township, New Jersey
#799771
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Contact Amerihealth

Mailing Address:
AmeriHealth
1901 Market Street Philadelphia, PA 19103-1480
Philadelphia, PA 19103-1480
Phone:
(866) 681-7373
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Having AmeriHealth insurance is like having none at all. They process every claim as Out Of Network (all providers are listed on website as IN network) and don't pay for anything. I have been on the phone with them bi-weekly since November 2015. You get a different...
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Anonymous
Anonymous

I totally understand! I called and left messages for days! I got transferred from one person to another with apology after apology! I was held on the phone for a hour after be...

2.0
#758942
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